Our Quality Policy

Our Quality Policy

Our Vision

NP Health Group aims to be a reliable, excellence-oriented academic health institution that aims to ensure the satisfaction of patients and their relatives and is a reference in the services it offers.

Our Mission

NP Health Group's mission is to protect the mental health of the society and to improve the quality of life of the individual;

  • To provide personalized medical practices at international standards, in the light of contemporary science, with a multidisciplinary approach,
  • To adopt preventive medicine as well as therapeutic practices in appropriate economic conditions, respecting patient rights and adhering to ethical values,
  • To support the development of new knowledge and practices by enabling academic studies and scientific research through university collaborations.

Our Values and Approach

Medical Service

  • We have been providing the best healthcare service to our clients for 20 years, breaking many grounds by adding general branches, especially Psychiatry, Neurology and Addiction, to our facilities.
  • We adopt the standards of a center of excellence in the diagnosis and treatment of all diseases with our general hospital facilities focused on the brain.
  • We adopt personalized diagnosis and treatment methods and offer services without compromising on scientificity.
  • We take responsibility not only for what is done, but also for the treatments that are not done.
  • We provide not only diagnostic and treatment services, but also preventive healthcare services and work to protect the mental health of the society.
  • In order to contribute to the development of medical science, we attach importance to R&D activities and cooperate with our scientific partner Üsküdar University.

Team and Practices:

  • We offer accurate diagnosis and treatment services in scientific norms and at the most affordable prices.
  • We support the collaboration of our specialists and evaluate the health status of our patients from different perspectives with a multidisciplinary approach.
  • Using the latest technology, we apply accurate diagnosis and effective treatment methods in a short time.
  • We continuously improve our healthcare services with our hospital management attitude, where we prioritize the comfort of our patients, and our understanding of innovation and entrepreneurship in the methods and conditions envisaged by modern science.
  • While providing up-to-date, international standard diagnosis and treatment services, we also raise awareness of patients and their relatives and ensure their participation in these processes.
  • We continuously support our claim to protect and improve behavioral health through scientific partnerships with academic institutions.
  • We work in accordance with the laws, regulations and professional ethical principles of the ministries and professional organizations we are affiliated with.
  • We act with the understanding of continuous quality improvement; we embrace research, innovation and human values.
  • We create a working environment where teamwork and cooperation are emphasized. We support and encourage our employees to become qualified employees by increasing their knowledge and skills.

Privacy and Satisfaction:

  • We always observe patient rights and responsibilities at every step. We work in a patient-oriented manner and prioritize patient safety and the satisfaction of patients and their relatives above all else.
  • We create the safest working environment for our patients, patient relatives and employees, follow the technologies that will support the efficiency, quality and modernity of our services, and continuously improve our infrastructure.
  • We offer services at international health accreditation standards and do not compromise on these standards. We support our employees to act in this direction.
  • We monitor our processes and results with scientific methods to establish an effective quality management and operating system.
  • We always strive to offer "the best" by utilizing the opportunities offered by science and technology.
  • With the aim of facilitating the treatment process not only for our patients but also for our physicians, we offer a full-fledged brain hospital where they can benefit from the most advanced technologies in the world, which is unprecedented in Turkey, the Middle East and even in Europe.
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Updated At16 July 2024
Created At02 October 2019
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