In the first month of 2020, the International Office of NPİSTANBUL Hospital obtained the International Health Tourism Certificate, thereby certifying its commitment to quality in healthcare…
Mert Demirsöz, Director of the International Office at NPİSTANBUL Hospital, stated: “In July 2017, a regulation was issued establishing the minimum service delivery standards for healthcare services provided at the international level within the scope of international health tourism and tourist health, authorizing healthcare institutions and intermediary organizations to operate in international health tourism services, and setting forth the procedures and principles for the supervision of these activities. Following an inspection by the Ministry, our institution has been included among the organizations authorized to engage in medical tourism activities under this regulation. During this inspection, compliance with numerous criteria is required, including scoring at least 85 points on the Ministry of Health’s Quality Assessment in Healthcare, possessing infrastructure and automation systems suitable for communication and information exchange with international patients, maintaining a website in appropriate languages, employing staff with foreign language proficiency suitable for the patient groups to be served, and preparing patient consent forms and documents in foreign languages. “Our institution, having earned the right to obtain the authorization certificate by meeting all these criteria, aims to continue increasing its patient numbers day by day while achieving high patient satisfaction rates by providing the highest quality and most effective treatment to international patients,” he said.
