NPİSTANBUL Hospital considers the evaluation processes carried out within the scope of Health Quality Standards (HQS) as an important part of the institution's quality management system, in line with its goal of continuously improving quality and patient safety in healthcare services.
Quality studies in our hospital are not limited only to preparations for audit periods; they are supported by systematic efforts maintained throughout the year under the headings of patient safety, employee safety, monitoring of clinical processes, medication and medical device safety, prevention of infections, risk management, incident reporting, patient rights, patient experience, and continuous improvement of processes.
Regular monitoring of processes, conducting internal audits, evaluating risks, analyzing non-conformities and incidents, planning necessary corrective and preventive activities, and following up on their results constitute the fundamental elements of our hospital's quality management approach.
In this context, on October 22, 2024, evaluators appointed by the Ministry of Health of the Republic of Turkey examined different components of the quality management system of NPİSTANBUL Hospital, ranging from the delivery of healthcare services to patient and employee safety, and from clinical and support processes to risk management, and evaluated them through field applications in accordance with HQS criteria.
As a result of the evaluation, NPİSTANBUL Hospital received 96 out of 100 points. This result has been an important indicator demonstrating that the quality studies carried out in our hospital are integrated with field applications and that quality management processes are maintained effectively.
The results obtained from the HQS evaluation are assessed for the purpose of preserving the strengths of current practices as well as identifying areas open to development and planning continuous improvement activities.
NPİSTANBUL Hospital maintains its quality management system with an approach of measuring, evaluating, improving, and reflecting the results back into the processes, and aims to continuously improve the safety and quality of healthcare services in line with the Ministry of Health's national quality standards.