Performance Indicators

The shared indicators are presented to the public as part of our efforts to monitor, evaluate, and continuously improve quality and patient safety in healthcare services.

2026 performance summary

07Performance indicator
03Evaluation period
03Indicator category
01

Patient Satisfaction

Satisfaction with outpatient and inpatient services.

Outpatient Services Satisfaction Rate

Satisfaction regarding outpatient services

TARGET%98.50
Period 1%99.21
 
Period 2%98.87
 
Period 3%99.07
 

Inpatient Services Satisfaction Rate

Satisfaction regarding inpatient services

TARGET%98.00
Period 1%98.49
 
Period 2%97.17
 
Period 3%98.32
 
02

Patient Safety and Safe Surgery

Monitoring standard practices in surgical procedures.

Appropriate Antibiotic Use Rate in Surgical Prophylaxis

Appropriate antibiotic use in surgical prophylaxis

TARGET%100
Period 1%100
 
Period 2%100
 
Period 3%100
 

Surgical Safety Checklist Utilization Rate

Surgical safety checklist utilization

TARGET%100
Period 1%100
 
Period 2%100
 
Period 3%100
 
03

Infection Control

Periodic monitoring of infection indicators.

Created At:October 21, 2026
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