Performance Indicators

The shared indicators are presented to the public as part of our efforts to monitor, evaluate, and continuously improve quality and patient safety in healthcare services.

2026 performance summary
07Performance indicator
03Evaluation period
03Indicator category
01
Patient Satisfaction

Satisfaction with outpatient and inpatient services.

Outpatient Services Satisfaction Rate

Satisfaction regarding outpatient services

TARGET%98.50
1st Period%99.21
 
2nd Period%98.87
 
3rd Period%99.07
 
Inpatient Services Satisfaction Rate

Satisfaction regarding inpatient services

TARGET%98.00
1st Period%98.49
 
2nd Period%97.17
 
3rd Period%98.32
 
02
Patient Safety and Safe Surgery

Monitoring standard practices in surgical procedures.

Appropriate Antibiotic Use Rate in Surgical Prophylaxis

Appropriate antibiotic use in surgical prophylaxis

TARGET%100
1st Period%100
 
2nd Period%100
 
3rd Period%100
 
Surgical Safety Checklist Usage Rate

Surgical safety checklist usage

TARGET%100
1st Period%100
 
2nd Period%100
 
3rd Period%100
 
03
Infection Control

Periodic monitoring of infection indicators.

Created At:October 21, 2026
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